Web Site Hosting FAQ
What does my web site hosting package include?
- your own domain name
- 5 - 25 email boxes*
- 200 - 500 MB of disk space*
- 8 - 15 GB/month traffic*
- stock CGI scripts or your own CGI directory*
- statistics of site activity
- Secure SSL server*
- FrontPage extension support upon your request
- FTP read/write access via Internet
- banner ad in Infobahn Outfitters' area business guides, such as
Macomb
* services are dependent upon your service level. Higher service
levels are available. Please inquire if you
have special needs.
Who will design and update my web site?
Your site can be developed & managed by you or a consultant
of your choosing (We refer to these as "customer-managed" sites.)
Or Infobahn Outfitters
can design, develop, and manage your web site for you. We can also
develop sites for you to partially or completely maintain yourself.
Please contact
us if you'd like a quote.
How do I log into the control panel for my customer-managed site?
For a customer-managed site, add '/admin/' to your web address
to access the control panel login page.
(e.g. http://www.outfitters.com/admin/).
If your web site was developed by Infobahn Outfitters, contact
us for assistance. |
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Where can I find technical assistance for my customer-managed web
site?
Log into your control panel, then look for the "Help" button
at the bottom of the left menu. Or you may contact
us.
I have prepared my web pages for my customer-managed site. How
do I get them onto my web site?
We will supply your username and password. You
may upload your files via FTP using a variety of programs, including
Cute FTP, WS-FTP, Dreamweaver, and others. Upon your request, we
will activate FrontPage server extensions for your site, so you may
publish using FrontPage. Look for more instructions in the "Help"
menu of your site's control panel if you need it, or contact
us.
How do I change my username and password?
For a customer-managed site, account management for customer-managed
web sites can be done through the control panel.
If Infobahn Outfitters developed your site for you, please contact
us for password changes for access to your web site (Email box changes
may be made through the control panel, depending on your particular
configuration).
How can I tell how many people have accessed my site? What do the
terms used in my site statistics mean?
For customer-managed web sites, log into your control panel
to view your statistics.
If Infobahn Outfitters developed your site, contact us for
the address.
An overview of the terms used in your
statistics are available here. |
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I need a form-to-email script.
We can provide a script for you to set as the action for your form.
Please contact
us for installation and configuration instructions.
We have a few customers using an older form-to-email script. Instructions
for that script are here.
Do you have recommendations for other types of scripts?
Please see our recommendations.
Do you offer support for Mailing Lists?
Yes, we offer mailing lists are an add-on service option. We support
two types of mailing lists:
- group discussion mailing
lists. All members of the list can post messages. We host discussion
lists with Mailman. Information about mailman
Mailing Lists.
- announcement mailing lists. Designed for one-way
delivery -- great for newsletters, announcements, press releases.
We hosts announcement lists with phplist (and a few with Mailman).
Information about phplist
Do you have an Acceptable Use Policy?
Review the AUP for web site services.
My question is not listed here. How do I get an answer?
Contact us!
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